FAQs
Answers to Common Questions
Q: How can a small amount of your product help my grease problem?
A: When there is grease or other organic matter available (and the bacteria’s environment is not hostile to the bacteria), the bacteria within the product will do two things simultaneously – eat the grease and other organic matter and reproduce, the result being a growing colony of hungry bacteria.
Q: You say in your web site that your dispenser pumps oxygen into the drainline with the "Dosing Material". How does that help?
A: The bacteria used in the biotizer dispenser is facultative, meaning it can eat grease with or without oxygen, but it THRIVES when it has access to oxygen.
A: You will find a lot of information throughout this web site, but you can learn even more by going to www.bestechcorp.com (the web site of the supplier of our product).
Q: Is the biotizer program environmentally friendly?
A: Yes- we market products only if they are environmentally friendly.
Q: What if I try the program and am not satisfied with the result; will you accept everything back and issue a refund?
A: Click here to view our return and refund policy. Let us add however, since we know our product is very effective if conditions are right, and want to work with you to determine WHY the result you experienced was not satisfactory, and determine how we can gain the result you expected.
Q: I like the program but I don’t like having to perform the monthly service.
A: The biotizer was designed for self-service. It is so easy that you can assign the responsibility to your newest most inexperienced employee. Click here to look for Agents in your area that are willing to provide services for a reasonable charge.
Q: How long does it take to perform the monthly service?
A: Less than one minute to service the dispenser. Click here for a power point presentation or video clip showing the steps necessary to service the dispenser.
Q: What is involved in making an installation?
A: Installation can be accomplished by anyone with minimal handyman skills and as few tools as a drill motor, drill bit and screwdriver. Click here for a power point presentation or video clip showing every step of the installation process.
Q: How long does it take to perform the Floor Drain Spray treatment?
A: For a typical restaurant, our estimate one or two minutes to prepare the product in the sprayer plus 10 or 15 seconds at each floor drain and another couple of minutes to treat other hard-to-clean areas making the total time around 5 minutes.
Q: Why do I need the Drainline Maintenance AND the Floor Drain Treatment programs – aren’t they the same?
A: The Drain Line Maintenance uses the biotizer dispenser to repeatedly (more than 40 times every day) inject bioremediation product into the most active drain line and is formulated to eat the grease and other organic matter, primarily to prevent blockages. The Floor Drain Treatment program uses a slightly different formula that not only eats grease and organic matter in the feeder lines, but also reduces odor.
Q: I noticed that a 10% discount is offered when a promotion code is entered. How do I get a promotion code?
A: Click here for a list of Value Added Service Providers in your area. Any one of them will be happy to provide you with a promotion code number.
